Maximize Your Property’s Potential

with Expert Management Solutions

We offer full-service hospitality management designed to maximize your property’s revenue while minimizing your involvement. From handling daily operations, guest communication, and dynamic pricing to managing listings on major platforms like Airbnb and Booking.com, we take care of everything. Our cutting-edge

technology ensures seamless automation, while our team guarantees top-tier guest experiences. Enjoy peace of mind and watch your property thrive with our expert services.

HELOT STAYS

Helot Stays specializes in providing full-service hospitality management, covering everything from hotel and short-let property management to staff oversight, payroll administration, and customer support. With our innovative approach and advanced technology, we efficiently manage hotel operations remotely, ensuring smooth coordination and outstanding service delivery.

Our expertise includes overseeing daily operations, managing staff, handling bookings, executing revenue management strategies, and ensuring that all guest needs are met to the highest standards. We also helping property owners maximize income from short-term rental properties while minimizing their involvement.

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SERVICES

We offer a wide range of property management services with the flexibility to choose the combination that best meets your needs. From marketing and guest services to maintenance and financial management, we provide tailored solutions to ensure your property’s success and deliver exceptional guest experiences.

Property Management

Overseeing daily operations to ensure the seamless management of hospitality properties.


Marketing & Sales

Crafting and executing digital marketing strategies, optimizing listings on platforms like Airbnb, and leveraging social media to boost bookings.


Crisis Management

Handling emergencies, guest complaints, and unexpected situations professionally and calmly.


Listing Management

Listing Creation & Optimization

Crafting high-quality, detailed listings that showcase the property’s unique features and maximize visibility to attract potential guests.

Professional Photography

Providing top-notch photography that highlights the property’s best qualities and appeals to online audiences.

Calendar Management

Maintaining up-to-date booking calendars to prevent double bookings and ensure smooth scheduling across platforms.

Pricing Strategy & Dynamic Pricing

Implementing competitive pricing strategies, using dynamic pricing to adjust rates based on demand and market trends to maximize revenue.

Multi-platform Listing (Airbnb, VRBO, etc.)

Managing listings on multiple booking platforms to reach a wider audience, with optimized listings tailored to each platform’s requirements.

Listing Management

Listing Creation & Optimization

Crafting high-quality, detailed listings that showcase the property’s unique features and maximize visibility to attract potential guests.

Professional Photography

Providing top-notch photography that highlights the property’s best qualities and appeals to online audiences.

Calendar Management

Maintaining up-to-date booking calendars to prevent double bookings and ensure smooth scheduling across platforms.

Pricing Strategy & Dynamic Pricing

Implementing competitive pricing strategies, using dynamic pricing to adjust rates based on demand and market trends to maximize revenue.

Multi-platform Listing (Airbnb, VRBO, etc.)

Managing listings on multiple booking platforms to reach a wider audience, with optimized listings tailored to each platform’s requirements.

Guest Services

Guest Communication

Providing timely, friendly communication to address any questions or requests, ensuring a smooth and enjoyable guest experience.

24/7 Guest Support

Available around the clock to assist guests with any needs or emergencies, guaranteeing their peace of mind throughout their stay.

Check-in/Check-out Management

Streamlining check-in and check-out processes for a hassle-free experience, including in-person or virtual assistance as needed.

In-person Guest Greeting

Welcoming guests personally upon arrival, providing a warm introduction to the property and addressing any immediate needs.

Local Area Recommendations

Offering curated recommendations for nearby attractions, dining, and activities to enhance the guest experience and create memorable stays.

Guest Services

Guest Communication

Providing timely, friendly communication to address any questions or requests, ensuring a smooth and enjoyable guest experience.

24/7 Guest Support

Available around the clock to assist guests with any needs or emergencies, guaranteeing their peace of mind throughout their stay.

Check-in/Check-out Management

Streamlining check-in and check-out processes for a hassle-free experience, including in-person or virtual assistance as needed.

In-person Guest Greeting

Welcoming guests personally upon arrival, providing a warm introduction to the property and addressing any immediate needs.

Local Area Recommendations

Offering curated recommendations for nearby attractions, dining, and activities to enhance the guest experience and create memorable stays.

Property Maintenance

Cleaning Service Coordination

Organizing and scheduling professional cleaning services to ensure a pristine property for each guest’s arrival.

Quality Control Inspections

Conducting routine inspections to maintain high standards of cleanliness, safety, and comfort.

Regular Maintenance Checks

Performing preventative maintenance to keep the property in excellent condition and address minor issues before they become major problems.

Emergency Repairs

Managing urgent repairs swiftly to minimize disruptions and maintain guest satisfaction.

Inventory Management

Tracking and managing supplies to ensure the property is always stocked with essentials for guest comfort.

Supplies Restocking

Replenishing household supplies and guest amenities as needed, ensuring guests have everything they need for a comfortable stay.

Property Maintenance

Cleaning Service Coordination

Organizing and scheduling professional cleaning services to ensure a pristine property for each guest’s arrival.

Quality Control Inspections

Conducting routine inspections to maintain high standards of cleanliness, safety, and comfort.

Regular Maintenance Checks

Performing preventative maintenance to keep the property in excellent condition and address minor issues before they become major problems.

Emergency Repairs

Managing urgent repairs swiftly to minimize disruptions and maintain guest satisfaction.

Inventory Management

Tracking and managing supplies to ensure the property is always stocked with essentials for guest comfort.

Supplies Restocking

Replenishing household supplies and guest amenities as needed, ensuring guests have everything they need for a comfortable stay.

Financial Management

Revenue Collection

Handling all booking transactions to secure timely payments from guests and ensure accurate financial tracking.

Monthly Financial Reports

Providing detailed financial reports that outline income, expenses, and profit, giving property owners full transparency.

Expense Tracking

Monitoring all operational expenses to keep spending within budget and identify areas for potential savings.

Tax Documentation Preparation

Preparing necessary documentation to simplify tax filing, ensuring compliance and accurate reporting.

Vendor Payment Management

Managing payments to service providers and vendors on schedule, maintaining smooth operations and vendor relationships.

Financial Management

Revenue Collection

Handling all booking transactions to secure timely payments from guests and ensure accurate financial tracking.

Monthly Financial Reports

Providing detailed financial reports that outline income, expenses, and profit, giving property owners full transparency.

Expense Tracking

Monitoring all operational expenses to keep spending within budget and identify areas for potential savings.

Tax Documentation Preparation

Preparing necessary documentation to simplify tax filing, ensuring compliance and accurate reporting.

Vendor Payment Management

Managing payments to service providers and vendors on schedule, maintaining smooth operations and vendor relationships.

Compliance & Legal

Local Regulations Compliance

Ensuring your property complies with all local rental laws, zoning requirements, and safety codes, keeping your rental in good standing with local authorities.

Permit Management

Managing necessary permits and licenses to operate legally and efficiently, so you don’t have to worry about administrative details.

Insurance Coordination

Assisting with obtaining or reviewing insurance policies to protect your property, guests, and business from potential risks.

Neighbor Relations Management

Proactively addressing neighbor concerns and maintaining positive relationships within the community, ensuring harmonious cohabitation.

Compliance & Legal

Local Regulations Compliance

Ensuring your property complies with all local rental laws, zoning requirements, and safety codes, keeping your rental in good standing with local authorities.

Permit Management

Managing necessary permits and licenses to operate legally and efficiently, so you don’t have to worry about administrative details.

Insurance Coordination

Assisting with obtaining or reviewing insurance policies to protect your property, guests, and business from potential risks.

Neighbor Relations Management

Proactively addressing neighbor concerns and maintaining positive relationships within the community, ensuring harmonious cohabitation.

Property Enhancement

Interior Design Consultation

Offering expert advice on interior design to make your property more appealing to guests and increase booking rates.

Amenity Recommendations

Recommending essential and high-impact amenities that can elevate the guest comfort and experience, and attract more bookings.

Property Improvement Planning

A comprehensive assessment to identify improvements that can enhance value, functionality, and guest satisfaction, with a plan to prioritize renovations or upgrades.

Welcome Package Creation

Curating of custom/personalized welcome packages, featuring local treats, essentials, or personalized touches that make guests feel at home and enhance their experience.

Property Enhancement

Interior Design Consultation

Offering expert advice on interior design to make your property more appealing to guests and increase booking rates.

Amenity Recommendations

Recommending essential and high-impact amenities that can elevate the guest comfort and experience, and attract more bookings.

Property Improvement Planning

A comprehensive assessment to identify improvements that can enhance value, functionality, and guest satisfaction, with a plan to prioritize renovations or upgrades.

Welcome Package Creation

Curating of custom/personalized welcome packages, featuring local treats, essentials, or personalized touches that make guests feel at home and enhance their experience.

Reporting & Analytics

Performance Analytics

Tracking and analyzing property performance metrics, such as revenue and booking trends, to identify strengths and opportunities for improvement.

Competitive Market Analysis

Comparing your property to similar listings to understand market trends, optimize pricing, and highlight competitive advantages.

Occupancy Rate Optimization

Strategies to boost occupancy by refining pricing, promotions, and booking policies, helping maximize revenue and property use.

Custom Performance Reports

Providing clear, data-driven reports customized to your needs, keeping you informed and allowing for strategic decisions.

Reporting & Analytics

Performance Analytics

Tracking and analyzing property performance metrics, such as revenue and booking trends, to identify strengths and opportunities for improvement.

Competitive Market Analysis

Comparing your property to similar listings to understand market trends, optimize pricing, and highlight competitive advantages.

Occupancy Rate Optimization

Strategies to boost occupancy by refining pricing, promotions, and booking policies, helping maximize revenue and property use.

Custom Performance Reports

Providing clear, data-driven reports customized to your needs, keeping you informed and allowing for strategic decisions.

Guest Experience Excellence

Implementing strategies to create memorable guest experiences and efficiently handling guest feedback.


Operational Efficiency

Managing budgets and payroll, staff, and supplies to guarantee smooth and cost-effective operations.


Dynamic Pricing & Revenue Management

Optimizing pricing strategies to maximize both revenue and occupancy rates.


Guest Communication

Providing clear and prompt communication with guests regarding check-in/check-out times and other essential information. Actively collecting and responding to guest feedback to enhance service quality and ensure guest satisfaction and offering personalized guest interactions to ensure a warm and welcoming stay.


Where your property will be featured